According to Pema Chodron, Shenpa is the itch and the urge to scratch. When we catch ourselves in that moment and stay present, take 3 deep breaths and make space for what is. We open into our natural intelligence, our natural warmth, and our natural openness.
Books I recommend by Pema Chodron:
Taking the Leap: Freeing Ourselves from Old Habits and Fears
When Things Fall Apart: Heart Advice for Difficult Times